文章编号:ZJIN-6UV7KN
DIRECTOR 和 CITRIX安装时,报MSI安装错误
故障现象:当
IBM Director和Citrix Metaframe XP被安装在同样的操作
系统,
Microsoft Windows 2003 sp1
时,在windows应用事件日志中会出现相似的错误信息:
Detection of product ' 54BB7414-2C6F-4BDF-A7A4-57FBCFB015A6 ',
feature 'CoreServices', component
' 035CE10B-711D-4D8D-AF56-F76381153137 ' failed. The resource
'D:\Program Files\IBM\Director\bin\CIMAdapterGroup.tic' does
not exist.
Detection of product ' 54BB7414-2C6F-4BDF-A7A4-57FBCFB015A6 ',
feature 'CoreServices' failed during request for component
' 444357D2-3EE9-4D9B-98B8-AA7F1BCBAE5E '
受影响的配置:Microsoft Windows 2003 Server, any modelMicrosoft Windows 2003 Server for 64 Bit Itanium Servers,any modelMicrosoft Windows Server 2003 x64 Edition, any modelMicrosoft Windows 2003 Server EE x64, any modelMicrosoft Windows Server 2003 Datacenter Edition , any modelIBM Director 4.10, any modelIBM Director 4.10.2, any modelIBM Director 4.11, any modelIBM Director 4.12, any modelIBM Director 4.20, any modelIBM Director 4.20.2, any modelIBM Director 4.21, any modelIBM Director 4.22, any modelIBM Director 5.10, any modelCitrix MetaFrame XP, any model解决办法:以下两种方法都可以解决这个问题:
1,在Windows Explorer:
a,进入IBM director的安装目录(通常为C:\Program Files\),找到IBM文件夹
b,
鼠标右键IBM文件夹,选择"Sharing and Security"
c,在属性对话框选择Security
d,点击添加按钮
e,在选择用户和组屏幕的搜索栏中输入"Network Service",选择OK
f,"Network Service"被添加到可以访问IBM文件夹的用户列表,选择OK
2,在我的
电脑:
a,右键我的电脑,选择管理
b,在左面板中点击服务
c,找到远程呼叫服务(RPC),右键这个服务,选择属性
d,选择"Log On"
e,在"Log On"下,选择本地系统无线账户,选择OK
推荐使用第一种方法
附加信息:sp1启动时,Microsoft改变了RPC服务启动的用户,从本地系统变为了Network Service。
由于未知的原因,这个改变导致了旧版本的Citrix Metaframe XP发生了某些冲突。